Remote desktop software isn’t new but with organizations becoming increasingly international and teams becoming more mobile it’s fast becoming essential. At this point, full access is obtained and the user can go about their work tasks from wherever in the world there is a reliable internet connection. ![]() Once the console and agents are in place, the user simply logs into the remote machine using their credentials, and their desktop is cast to a window on the device they are using to access the remote computer. However, an agent program still needs to be installed on the remote computer that is being accessed or controlled. In these configurations, the console program is accessed online. ![]() Some remote desktop access systems operate from the Cloud. The requirement to install a program on the remote computer means that the owner of that device has to give permission to get the remote desktop agent installed and to run it. Ordinarily, the agent is a background process that isn’t noticed by the user of the remote machine. The other component is the agent program, which has to be installed on the remote computer. The console is software that displays a window on a device that you control that gives you a view onto the remote computer. Remote desktop software has two components. Runs on Windows, macOS, iOS, and Android.
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